From Ideas to Action: Towards Seamless Government


(disponible en anglais seulement)

In the coming years, government will be investing millions of dollars to put in place the information technology infrastructure and integrated service delivery processes necessary to make citizen-centred, seamless government a reality. Yet to be successful, innovative approaches to procurement will be required. Authored by Maryantonett Flumian (Associate Deputy Minister, HRDC), Michelle d'Auray (Chief Information Officer, TBS), and Tony Valeri (MP for Stoney Creek), this paper opens discussion on options for and issues around creating new kinds of partnering relationships between government and the private sector to meet this challenge