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The Forum's approach to public engagement is based on a decade worth of thinking and discussion about issues of governance and government. Taken together, the documents available below provide the ideas and principles underlying this approach.

The 2013 Ontario Budget contained some initial steps for reforming social assistance. The budget also notes that the government is committed to starting “discussions with recipients, municipalities, delivery partners and others to set priorities and work through the choices required for transformation”.

As part of this initiative, the Ministry of Community and Social Services wished to hear directly from both Ontario Works and Ontario Disability Support Program clients. Clients have a unique and highly valuable perspective on what is and is not working in the system.

Over the summer and fall months of 2013, the Public Policy Forum conducted a series of half-day discussion sessions with clients, on behalf of the Ministry—particularly regarding employment. These sessions were held in 10 cities across the province. Clients were encouraged to draw on their personal experiences to identify and propose ways to reform the system. This paper summarizes the findings from those client discussions and, in the process, provides a unique perspective on social assistance and the pathway to employment.

Ontario’s Condominium Act, 1998, came into effect over a decade ago. Since then, the province’s condo sector has experienced remarkable growth and change. Condos now account for half of all new homes built in Ontario, and about 1.3 million Ontarians call a condo home. As the sector has expanded, it has also become more complex. Recognizing the need to update the legislation, Ontario’s Ministry of Consumer Services has asked Canada’s Public Policy Forum to lead an innovative, three-phase public engagement exercise that will inform the review of the Condominium Act. We have published the Stage One Findings Report, the Stage Two Solutions Report and A Case Study of Ontario’s Condominium Act Review.
 
In October 2012, the Commission for the Review of Social Assistance in Ontario published its final report, Brighter Prospects: Transforming Social Assistance in Ontario. Between January and May 2013, the Ministry of Community and Social Services held six roundtable meetings in Toronto with a group of some 30 stakeholders and clients from across the social assistance and disability communities to hear their perspectives on employment services and to discuss with them the options for reform. This report provides an overview of the process and a summary of key points and ideas discussed.
 
Over the last year, federal, provincial and territorial governments have been working with stakeholders from the field of Recreation to develop a National Recreation Agenda. In May 2013, some 200 participants from the field gathered in Fredericton, New Brunswick to respond to a discussion paper outlining some of the possible contents of the proposed Agenda. The event marked the half-way point in the process, which will culminate in a National Recreation Summit in 2014. This report provides an overview of the discussion at the Fredericton Roundtable.

Healing Through Collaboration: A Case Study of the Nunavut Poverty Reduction Process
This study looks at the Government of Nunavut’s Poverty Reduction process, a remarkable, year-long process that engaged some 800 of Nunavut’s 33,000 people, across the territory. The process resulted in recommendations in eight key areas, including the creation of a new kind of collaborative organization to lead community engagement on poverty reduction.

Rescuing Policy: The Case for Public Engagement
The book is an authoritative and accessible guide to collaborative policy-making and the engagement processes that support it. With original case studies, this book will be of interest to students of government and governance from across the policy community.

Building a Strategic Design Capacity for Co-Design
This paper serves as the final report on the Australian Government's Co-Design Community Engagement Prototype, a project that involved the federal government, the State of Victoria, 9 communities in Victoria, community service providers and residents, in 9 separate dialogue processes aimed at aligning services.

Collaborative Federalism: How Labour Mobility and Foreign Qualification Recognition are Changing Canada's Intergovernmental Landscape
This case study explores how internal labour mobility and foreign qualifications recognition shape the experience of immigrants in the Canadian labour market and reshape Canadian federalism.

Community-Building Through Sport: Final Report of the Community Perspectives Project
This roundtable series, which was part of the Canadian Sport Policy Renewal Process, brought together federal, provincial and municipal officials as well as sport and community leaders to determine whether a policy framework could be created that includes community-building but leaves the core business of sport unchanged.

Co-Design: Toward a New Service Vision for Australia?
The article, co-written by Don Lenihan and the former CEO of Medicare Australia, Lynelle Briggs, begins by examining the evolution of service delivery in Canada and Australia. It goes on to consider and compare the Forum's work on public engagement and Medicare Australia's work on co-design and how these may be leading to a new approach to service delivery in Australia.

Rethinking the Public Policy Process: A Public Engagement Framework
Working with 9 provincial and territorial governments through the Public Engagement Project, the Forum developed a Framework Paper that explains what public engagement processes are, why we need them, how they work, and some of the special issues, challenges and opportunities they pose for governments.

It's More Than Talk: Final Report of the New Brunswick Public Engagement Initiative
This report summarizes the findings of the Forum's pilot projects on public enagagement in the Province of New Brunswick.

Progressive Governance for Canadians: What you need to know
This study consolidates and synthesizes a decade's worth of research and consultation on collaboration and collaborative governance, in areas ranging from federalism to sharing accountability.